User Login
 
 
  • Home
    • About DSI
    • Careers
    • Contact Us
    • Location / Directions
    • Services
  • Features
    • Intelligent
    • Connected
    • Secure
    • Hosted elligence
    • Supported
    • Electronic Data Interchange
    • Feature Tour
    • Reports Tour
    • Request a Live Demo
  • Partners
    • Electronic Medical Records
    • Electronic Transactions
    • Radiology Systems
    • Computer Network Services
    • Billing Consultants
    • Become a Partner
  • Resources
    • Planning and Setup
      • Deployment Scenarios
      • Running elligence Safely Over the Internet
      • System Requirements
    • Install the Demo
    • CompuMedic Upgrades
    • CompuMedic Scheduler
    • Upcoming Training
  • HIPAA
    • Data Security
    • elligence Payer List
    • Electronic Transactions
    • Privacy Standards
  • Solutions
    • Electronic Eligibility
    • Electronic Statements
    • Phone Dialers
    • TimeSavers
  • News
    • Press Releases
    • Events

Resources » Planning and Setup » elligence System Requirements

elligence System Requirements

Disclaimer

DSI does not support or guarantee compatibility with third-party software or hardware, even if DSI has recommended such products.

The information contained in this document is provided "as is" without warranty of any kind, and is subject to change without prior notice. Data Strategies, Inc. disclaims all warranties, either expressed or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Data Strategies, Inc. or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Data Strategies, Inc. or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential damages, so the foregoing limitation may not apply.

Terminology

How many users?

Frequently throughout this document, you will see requirements that depend upon the number of concurrent users who access elligence. Concurrent users are people who log into elligence at the same time. More concurrent users means greater strain on the system, and that means that you'll need more powerful hardware.

Before you continue, figure out how many people will be logging into elligence at a peak moment from any location, at any workstation, in any database. You might want to also consider the hardware in your office now - you may have some of the pieces in place already.

"Dedicated"

This document will refer to "Dedicated" servers. Dedicated means that the machine is used for one thing only. A "Dedicated" Application Server is only an Application Server. That means that it cannot also be a workstation, or an Exchange Server, or a Domain Controller, or anything else.

Recommended vs. Required

Because elligence is so scalable and flexible, it would be impossible to cover every possible scenario in a single document. This is intended to give you a good idea of what you will need to get, but you may find that some specific questions are not answered by this document.

Questions ???

With so many different versions of software and hardware to choose from, choosing what works and what is optimum for your office and budget can be confusing.  Choosing the wrong software and or hardware can be costly.  If you have any questions, please contact Data Strategies or your elligence Sales Representative prior to purchasing.


Servers

The "servers" are the computers where the main elligence application is running. Depending on the size of your office, there may be a different number of servers, or you may be able to use one of the workstations as a server. The server is the backbone of an elligence installation.

Component Required Recommended
Dedicated Servers
  • 1-5 users: None - Server may also be a user's workstation. (In this case, it must also meet the "Workstation" requirements below.)
  • 6-30 users: 1 dedicated elligence server. (Data Server and Application Server are the same machine.)
  • 30+ users: 1 dedicated Data Server, plus 1 dedicated Application Server per 30 users.
  • Do not run any other IIS applications on the elligence server(s).
  • 1-25 users: 1 dedicated elligence server.
  • 25+ users: 1 dedicated Data Server, plus 1 dedicated Application Server per 25 users.
Processor 2.0ghz Fastest processor available
RAM 2GB 4GB or more
Hard Drive
  • Data Server or Single Server: 20gb free space; 1gb free space for Windows memory management. Raid 0+1 or Raid 5 Array may be required if several databases are used.
  • Dedicated Application Server: 20mb free space; 1gb free space for Windows memory management
  • Data Server or Single Server: Raid 0+1 or Raid 5 Array
  • Dedicated Application Server: 25mb free space; 1gb free space for Windows memory management
OS Windows 2000 or XP Professional, 2000 Server, Windows 2003 Server Standard Edition

Note: Other Server software, including Windows Small Business Server, are not supported.

Windows 2000 Server or Windows 2003 Server Enterprise Edition

Note: Other Server software, including Windows Small Business Server, are not supported.

Modem Application Servers: 56 Kbps and dedicated analog telephone line for EDI Transmission.

Windows 2003 or Multiple Processors: Transmission Server required.
(See elligence Deployment Scenarios.)

  • Windows XP: ZOOM v.92 3090-00-0A or Hayes USB v.92 H08-15355
  • Windows 2000: Hayes USB v.92 H08-15355
Printer If the server is also a workstation, then a printer is required in order to print.
Network Protocols TCP/IP File and Printer Sharing/Client for Microsoft Networks
Additional Software

1-15 Users: IIS 5.0 or 6.0 Microsoft SQL Server 2005 Express

15-30 Users: IIS 5.0 or 6.0 and Microsoft SQL Server 2005

30+ Users: Data Server requires Microsoft SQL Server 2005. All Application Servers require IIS 5.0 or IIS 6.0

*Note: elligence versions 3.2.0 and prior can use MSDE or Microsoft SQL Server 2000 with Microsoft SQL Server Service Pack 3

elligence utilizes .Net Framework 2.0.

10+ Users: IIS 6.0 and Microsoft SQL Server 2005.

Windows Terminal Server (Administration Mode) or pcAnywhere 10.5 for remote Technical Support.

*Note: elligence versions 3.2.0 and prior can use Microsoft SQL Server 2000

elligence utilizes .Net Framework 2.0.


Workstations

No matter how many users you have, you will most likely need a workstation for each one. (These requirements are different if you will be hosting the elligence Workstation on a Citrix or Terminal Services server - see Running elligence Safely Over the Internet for more information.) Please note that for 1-5 users, the workstation might also act as the server - In that case, the server must also meet the requirements above.

Component Required Recommended
Processor 1.2ghz 2ghz
RAM 1GB 2GB
Hard Drive 10mb free space for program files; 100mb free space for Windows memory management
OS Windows Vista / XP Pro / 2000 Pro / ME / 98 SE Windows XP Pro or Vista
Printer elligence is not compatible with dot-matrix printers. Always use the appropriate drivers. Laser Printer. If you are using a Hewlett Packard Laserjet printer, we recommend the PCL5 drivers.
Network Protocols TCP/IP File and Printer Sharing/Client for Microsoft Networks
Video Card 4MB able to run 1024x768 at 256 colors 16MB able to run 1024x768 at 16-bit color
Additional Software
  • Internet Explorer 7.0
  • Microsoft Word and Microsoft Excel 2000 or higher for each workstation that will be used for (1) "mail merging" letters, labels, postcards, etc. via Microsoft Word; (2) importing and exporting fee schedules via Microsoft Excel; and/or (3) exporting reports to Excel.
Windows Terminal Server (Administration Mode) for remote Technical Support.

Bandwidth

Workstations that connect via the Internet to a "Hosted" server, whether it be DSI's Servers or your own should have the following bandwidth:

  • Required Upload Speed: 364KB
  • Recommended Upload Speed: 512KB or higher

See Running elligence Safely Over the Internet for additional requirements in multi-location scenarios.

NEXT STEPS

  • See the Feature Tour
  • See the Report Tour
  • See a Live Demo
  • Contact Us

CLIENT PRAISE

My employees are able to use the program and a computer specialist is not necessary.

I have a better sense of my finances.

Integrity, knowledgeable technical support ... the cutting edge of medical billing.

Carlton Y.S. Lee, M.D.
Otolaryngology
Los Angeles, CA
Client since 1990

An excellent company to work with...

..Internet connection capability especially valuable...

Nick Maddocks
Health Care Consulting
Modesto, CA
Client since 2002

DSI technical support has been excellent and consistent for over 20 years.

...a superb, adaptable, in-office management tool.

Kalman E. Holdy, M.D.
Endocrinology/Internal Medicine
Client since 1982

elligence is a software product of
Data Strategies Inc.
13475 Danielson, Suite 210
Poway, California 92064-8858

1-800-875-0480
© 2006-2009 Data Strategies Inc.
design by New Media Logic